How can I contact customer service?
If you would like to get in touch regarding an order or product please use the contact form or email firstname.lastname@example.org. Queries will be responded to within 24 business hours.
When will i receive my order?
We aim to dispatch orders made before 12:00 Monday-Friday on the same day. Orders received after this time will be dispatched the next working day.
UK customers please allow 2-3 working days for your order to arrive. Rest of the world 7-10 working days.
How can I cancel or change my order?
If you would like to change or cancel your order please contact us immediately. If your order has already shipped please wait for your order to arrive and request a returns form.
How can I contact Set It off?
This webstore is run solely by Hartmoor Distribution, in partnership with The Faim. Unfortunately the band/management cannot be contacted via this webstore.
Who are Hartmoor Distribution?
We are the official merchandising partner of 'Set It Off'. We handle all aspects of the artists Merchandise at www.thefaim.hrtmrdistro.co.uk